ade999 Terms and Conditions

1.General Provisions

These terms and conditions ("Terms") apply to the ade999 platform and all of its services. ade999 is an online casino and sports betting platform operated for users in Bangladesh.

By browsing the ade999 website, creating an account, or participating in any game or service, you are considered to have fully agreed to these terms. If you disagree with any part of these terms, you are requested not to use the platform.

These terms are written in English and in the event of any dispute, the English version will be considered authoritative. ade999 reserves the right to change these terms at any time, and continued use of the platform after any change constitutes acceptance of the updated terms.

2.Eligibility and Registration

2.1 Age Requirement

2.2 Registration Process

During registration, you must provide the following information accurately:

• Full name (as per national identity card or passport)
• Date of birth and information required for age verification
• Active mobile number
• Email address (optional, but recommended)
• Preferred payment method (bKash, Nagad or Rocket)

Registering with false information or using another person's identity is strictly prohibited. ade999 reserves the right to verify identity at any time, and if false information is found, the account will be closed immediately and all balances may be forfeited.

2.3 Single Account

Only one account may be created per person, household, or IP address. Creating multiple accounts will be considered bonus abuse and all accounts will be closed.

3.Account Management

The security of your account is entirely your responsibility. Keep your password and login details secure and do not share them with anyone. ade999 is not responsible for any loss caused by unauthorised access to an account.

• If you notice any suspicious activity on your account, notify the support team immediately.
• Change your password regularly and avoid easily guessable passwords.
• If you log in on a public device or network, make sure to log out at the end of the session.
• Allowing third parties to use your account is prohibited.

If you wish to temporarily pause or close your account, contact the support team. This service is available via 24/7 live chat.

4.Deposits and Withdrawals

4.1 Deposit Rules

The following payment methods can be used to make deposits at ade999:

• bKash
• Nagad
• Rocket

ade999 reserves the right to decline a deposit without specific reason. Unusual or suspicious transactions will be investigated and the account may be temporarily suspended if necessary.

4.2 Withdrawal Rules

The following conditions apply to withdrawals:

• Withdrawals can only be made using the same method used for the deposit.
• If account identity verification has not been completed, the withdrawal process may be held.
• Wagering requirements must be met before withdrawing from a bonus balance.
• Withdrawals may be delayed during technical issues or security investigations.

5.Bonuses and Promotions

5.1 Welcome Bonus

A 150% welcome bonus of up to ৳8,000 is offered on the first deposit at ade999. For example:

• Deposit ৳1,000 → Bonus ৳1,500 → Total ৳2,500
• Deposit ৳12,000 → Bonus ৳8,000 → Total ৳20,000

A 15x wagering requirement applies to the welcome bonus. This means the bonus amount must be wagered 15 times before a withdrawal can be made.

5.2 General Bonus Terms

• A bonus offer is valid for use only once per person, household, or device.
• Bonuses cannot be directly converted to cash; they can only be withdrawn after the wagering requirements are met.
• ade999 reserves the right to change, suspend, or cancel any bonus offer at any time.
• If an attempt is made to earn bonuses using multiple accounts, all associated accounts will be closed.
• Cashback benefits under the VIP program are subject to separate rules.

5.3 VIP Program

ade999 has four VIP tiers, each offering weekly cashback benefits:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback

VIP tier advancement depends on regular and active participation on the platform. ade999 reserves the right to change VIP terms and conditions.

6.Betting and Gaming Rules

All betting and gaming activities on ade999 are governed by the following general rules:

• A bet once confirmed cannot be changed or cancelled, unless ade999 cancels it for technical reasons.
• Results arising from technical errors or software issues will not be considered valid and the related bet may be cancelled.
• The game provider's own rules (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.) also apply.
• If a game is interrupted mid-session due to loss of internet connection, the result recorded in the game provider's system is final.
• For sports betting, the official match result will be considered final.

6.1 Special Sports Betting Provisions

When betting on cricket (including BPL, IPL, T20, ICC tournaments), football (FIFA World Cup, club tournaments), kabaddi, and other sports:

• If a match is abandoned due to rain or any other reason, the result will be determined subject to the completion of the specified number of overs.
• A request to cancel a bet may be accepted before the match broadcast begins, but not after.
• ade999 is not responsible for delays caused by mobile network issues during live betting.

7.Prohibited Activities

The following activities are strictly prohibited on the ade999 platform:

• Money laundering or transactions involving illegal funds
• Use of automated software, bots, or scripts
• Exploiting any bug or vulnerability in the game system
• Strategically manipulating bonus terms to gain an advantage (bonus abuse)
• Using another person's account or payment method
• Creating an account using a false identity
• Attempting to breach the platform's security systems
• Fraudulent collusion with other users

If any of these prohibitions are violated, ade999 will immediately close the account, forfeit all balances, and take legal action if necessary.

8.Privacy and Security

ade999 is committed to protecting users' personal information. Our platform uses SSL encryption, which keeps your information and transactions secure. For more details, read our Privacy Policy.

Users' personal information will be used only for the purpose of providing services and will not be sold or shared with third parties, except as required by law. Information required for identity verification will be stored securely.

9.Responsible Gaming

ade999 believes that gambling is a form of entertainment, not a solution to financial problems. We are committed to responsible gaming.

• You can set deposit limits, betting limits, and session time limits on your account.
• You can temporarily or permanently self-exclude your account if needed.
• If you notice signs of gambling addiction, contact the support team.

For detailed guidance, visit our Responsible Gaming page.

10.Limitation of Liability

ade999 will not bear any liability in the following cases:

• Loss caused by internet disconnection or technical issues
• Failure of third-party software or payment gateways
• Loss caused by a user's own negligence or security breach
• Service disruption due to unexpected changes in government regulations
• Force majeure events (natural disasters, war, pandemics, etc.)

ade999 always strives to operate a safe and reliable platform, but cannot guarantee uninterrupted service at all times.

11.Account Suspension & Closure

ade999 reserves the right to temporarily suspend or permanently close an account without prior notice in the following situations:

• Violation of any clause of these Terms and Conditions
• Suspicion of fraud or deception
• Suspicion of money laundering or legal obligations
• To protect the user when the account faces a security risk
• Court order or government directive

If an account is closed, the return of any valid balance (if applicable) will depend on the outcome of the investigation. Bonus balance is generally non-refundable.

12.Dispute Resolution

For any dispute or complaint, first contact the ade999 support team via 24/7 live chat or email. We are committed to resolving any dispute through discussion.

After a complaint is submitted, ade999 will respond within a reasonable time. For disputes regarding game outcomes, the data recorded on the game provider's server will be considered final evidence.

The relevant account may be temporarily restricted while the dispute resolution process is ongoing.

13.Changes & Amendments

ade999 reserves the right to partially or fully amend these Terms and Conditions at any time. A notice will be posted on the platform for significant changes.

Continued use of the platform after changes are made will be considered as acceptance of the new Terms and Conditions. Therefore, visit this page regularly to stay informed about the latest Terms and Conditions.

14.Contact

If you have any questions or comments about these Terms and Conditions, please contact us:

• 24/7 Live Chat Support (in Bengali)
• [email protected]

Our support team is available at all times (BST UTC+6) to serve you.